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A laptop on a shop counter showing a paused video of a smiling AI-generated customer testimonial next to a small stack of real printed customer photos.

QuestionsSeptember 29, 2026

Can I Use an AI-Generated Customer Testimonial in My Marketing Video?

The FTC's rule against fake reviews and testimonials covers AI-generated customer stories too, and it applies no matter how small the business.

A closed shop door at night with a small glowing screen beside it showing a chat conversation.

QuestionsSeptember 29, 2026

Can an AI Chatbot Answer Customer Questions After I Close for the Night?

Yes, for routine questions like hours and pricing. Here's what after-hours AI chat tools actually cover, and where they still need a human the next morning.

A small workshop desk with a laptop open to a code editor next to a half-assembled video clip timeline on paper.

QuestionsSeptember 28, 2026

Can I Get ChatGPT to Build My Own Business Software?

ChatGPT can write working code for a simple tool, but turning that into something safe to use in your business takes more than one prompt.

A small desk with a laptop showing a checklist, a phone with a reminder notification, and a stack of invoices with one crossed off.

QuestionsSeptember 28, 2026

Which small business tasks can AI automation actually take off my plate?

Repetitive text tasks like scheduling, reminders and follow-up drafts are what current AI automation handles well. Judgment calls still need a person.

A laptop screen showing a simple list of login entries with times and device icons next to a settings gear icon.

NewsSeptember 27, 2026

ChatGPT Adds a Security History Log to Every Account

ChatGPT now shows a record of sign-ins, sign-outs and security setting changes on your account, with time, location and device details.

A small business desk with a filing box next to a laptop, papers being moved from the screen into the box.

QuestionsSeptember 26, 2026

How Do I Avoid Getting Locked Into One AI Provider?

Keep your prompts, records and customer data in formats you can pull out yourself, so switching AI tools later does not mean starting over.

A shop owner looks at a chat window on a tablet where the same typed question shows two slightly different printed answers side by side.

QuestionsSeptember 26, 2026

Why does my AI assistant give different answers than it did at launch?

Chatbot answers shift over time because vendors quietly update the model behind the name, and saved 'memory' of past chats can change tone too.

A small desk with a notebook of handwritten corrections next to a laptop showing a chat window.

QuestionsSeptember 26, 2026

How Do I Get AI to Stop Making the Same Mistakes in My Business?

AI tools do not learn from being corrected once. A written rules file, loaded into custom instructions or a project's knowledge, is the closest thing to a fix.

A single printed page pinned above a small office desk, a pen resting across it and three check marks down the margin.

How-ToSeptember 25, 2026

Write an AI use policy before you need one

Your team is already using AI, mostly on their own accounts. One page gets everyone working from the same rules.

A closed shop shutter with a small green sign beside it pointing to a door around the corner

NewsSeptember 25, 2026

OpenAI is retiring custom GPTs on December 11. Here is what happens to yours

Custom GPTs are becoming plugins, which keep your instructions, files and connected apps in one place. A migration tool moves them across, and yours keeps working until December 11. Here's how to bring yours over.

A small shop counter with a product on display and a phone propped nearby showing a video timeline being edited.

QuestionsSeptember 25, 2026

Can I use AI video generators to make ads for my products?

Yes, but the rules on ownership and commercial use vary by tool — and vendors revise them. Check the current terms before you post anything.

A smartphone showing a chat app next to two small stacked coin piles of different sizes, suggesting a cheaper and a smaller option.

NewsSeptember 25, 2026

OpenAI Cuts API Prices in Half With New GPT-6 Sol and Luna Models

OpenAI launched two cheaper, faster GPT-6 models and cut their API prices 50%, now available to ChatGPT Plus, Pro and Business users.